Thursday, February 27, 2014

FTC: Florida #1 For Identity Theft, Fraud Complaints in U.S.

MIAMI, Florida -- Florida ranked #1 amongst all states for consumer complaints regarding identity theft, fraud, and other complaints, according to the Federal Trade Commission's annual report on consumer complaints released today.


The Miami-Fort Lauderdale-West Palm Beach, Florida Metropolitan Statistical Area topped the list in the country for identity theft while Homosassa Springs, Florida ranked #1 for fraud and other complaints.


The Palm Bay-Melbourne-Titusville, FL Metropolitan Statistical Area in Brevard County ranked 25th in the nation for fraud and other complaints and 36th for identity theft.


Identity theft continues to top the Federal Trade Commission’s national ranking of consumer complaints, followed by debt collection, banks, and lenders.  American consumers reported losing over $1.6 billion to fraud overall in 2013, the FTC reported.   The highest reported age group for identity theft is 20-29, with 20 percent of complaints. 


“Americans of all ages are vulnerable to identity theft, and it remains the most common consumer complaint to the Commission,” said Jessica Rich, director, Bureau of Consumer Protection. “We urge consumers to visit FTC.gov/idtheft for tips to prevent and mitigate the damage from identity theft.”


The top 10 complaint categories include:

Category
Number of Complaints
Percentages
Identity Theft
290,056
14%
Debt Collection
204,644
10%
Banks and Lenders
152,707
7%
Imposter Scams
121,720
6%
Telephone and Mobile Services
116,261
6%
Prizes, Sweepstakes, and Lotteries
89,944
4%
Auto Related Complaints
82,701
4%
Shop-at-Home and Catalog Sales
66,024
3%
Television and Electronic Media
53,087
3%
Advance Payment for Credit Services
50,422
2%



Fraud and Other – Related Consumer Complaints

Rank Metropolitan Area Complaints  Complaints / Per 100,000 Population

1 Homosassa Springs, FL Metropolitan Statistical Area 899 / 636.5
2 Prescott, AZ Metropolitan Statistical Area 1,311 / 621.2
3 Bellingham, WA Metropolitan Statistical Area 1,226 / 609.5
4 Washington-Arlington-Alexandria, DC-VA-MD-WV Metropolitan Statistical Area 33,019 / 585.8
5 Santa Fe, NM Metropolitan Statistical Area 806 / 559.1
6 Colorado Springs, CO Metropolitan Statistical Area 3,600 / 557.6
7 Jacksonville, FL Metropolitan Statistical Area 7,467 / 554.9
8 Sierra Vista-Douglas, AZ Metropolitan Statistical Area 714 / 543.6
9 Las Vegas-Henderson-Paradise, NV Metropolitan Statistical Area 10,583 / 542.4
10 Dover, DE Metropolitan Statistical Area 877 / 540.3
11 Weirton-Steubenville, WV-OH Metropolitan Statistical Area 655 / 526.3
12 Baltimore-Columbia-Towson, MD Metropolitan Statistical Area 14,242 / 525.4
13 Myrtle Beach-Conway-North Myrtle Beach, SC-NC Metropolitan Statistical Area 1,959 / 520.0
14 Denver-Aurora-Lakewood, CO Metropolitan Statistical Area 13,079 / 514.2
15 Phoenix-Mesa-Scottsdale, AZ Metropolitan Statistical Area 21,550 / 514.0
16 Richmond, VA Metropolitan Statistical Area 6,197 / 513.0
17 Miami-Fort Lauderdale-West Palm Beach, FL Metropolitan Statistical Area 28,103 / 505.0
18 Deltona-Daytona Beach-Ormond Beach, FL Metropolitan Statistical Area 2,953 / 500.3
19 Tampa-St. Petersburg-Clearwater, FL Metropolitan Statistical Area 13,820 / 496.5
20 Crestview-Fort Walton Beach-Destin, FL Metropolitan Statistical Area 1,169 / 495.6

21 Columbus, OH Metropolitan Statistical Area 9,351 / 491.6
22 Olympia-Tumwater, WA Metropolitan Statistical Area 1,236 / 490.0
23 Boulder, CO Metropolitan Statistical Area 1,442 / 489.5
24 Elizabethtown-Fort Knox, KY Metropolitan Statistical Area 723 / 487.4
25 Palm Bay-Melbourne-Titusville, FL Metropolitan Statistical Area 2,648 / 487.3



Identity Theft – Related Consumer Complaints 


Rank Metropolitan Area Complaints  Complaints / Per 100,000 Population

1 Miami-Fort Lauderdale-West Palm Beach, FL Metropolitan Statistical Area 18,941 / 340.4
2 Columbus, GA-AL Metropolitan Statistical Area 633 / 214.7
3 Naples-Immokalee-Marco Island, FL Metropolitan Statistical Area 688 / 214.0
4 Jonesboro, AR Metropolitan Statistical Area 231 / 190.9
5 Tallahassee, FL Metropolitan Statistical Area 659  / 179.4
6 Cape Coral-Fort Myers, FL Metropolitan Statistical Area 1,082 / 174.9
7 Atlanta-Sandy Springs-Roswell, GA Metropolitan Statistical Area 9,022 / 170.7
8 Port St. Lucie, FL Metropolitan Statistical Area 695 / 163.9
9 Beckley, WV Metropolitan Statistical Area 201 / 160.9
10 Tampa-St. Petersburg-Clearwater, FL Metropolitan Statistical Area 4,328 / 155.5
11 Orlando-Kissimmee-Sanford, FL Metropolitan Statistical Area 3,193 / 149.6

12 Detroit-Warren-Dearborn, MI Metropolitan Statistical Area 6,138 / 142.9
13 Lakeland-Winter Haven, FL Metropolitan Statistical Area 844 / 140.2
14 Stockton-Lodi, CA Metropolitan Statistical Area 912 / 133.1
15 Montgomery, AL Metropolitan Statistical Area 495 / 132.2
16 Vallejo-Fairfield, CA Metropolitan Statistical Area 530 / 128.2
17 Jacksonville, FL Metropolitan Statistical Area 1,692 / 125.7
18 Memphis, TN-MS-AR Metropolitan Statistical Area 1,662 / 125.5
19 Valdosta, GA Metropolitan Statistical Area 175 / 125.4
20 Ocala, FL Metropolitan Statistical Area 414 / 125.0
21 Gainesville, FL Metropolitan Statistical Area 324 / 122.6

22 Sebastian-Vero Beach, FL Metropolitan Statistical Area 169 / 122.4
23 Los Angeles-Long Beach-Anaheim, CA Metropolitan Statistical Area 15,277 / 119.1
24 Deltona-Daytona Beach-Ormond Beach, FL Metropolitan Statistical Area 702 / 118.9
25 Fresno, CA Metropolitan Statistical Area 1,100 / 118.2
26 Albany, GA Metropolitan Statistical Area 185 / 117.6
27 San Francisco-Oakland-Hayward, CA Metropolitan Statistical Area 5,064 / 116.8
28 North Port-Sarasota-Bradenton, FL Metropolitan Statistical Area 819 / 116.6
29 Bakersfield, CA Metropolitan Statistical Area 978 / 116.5
30 Macon, GA Metropolitan Statistical Area 270 / 116.2
31 Riverside-San Bernardino-Ontario, CA Metropolitan Statistical Area 4,865 / 115.2
32 Savannah, GA Metropolitan Statistical Area 400 / 115.1
33 Punta Gorda, FL Metropolitan Statistical Area 184 / 115.0
34 Dallas-Fort Worth-Arlington, TX Metropolitan Statistical Area 7,378 / 114.8
35 Crestview-Fort Walton Beach-Destin, FL Metropolitan Statistical Area 265 / 112.4
36 Palm Bay-Melbourne-Titusville, FL Metropolitan Statistical Area 605 / 111.3